Hopeso 简历

Hopeso

Customer Service

男

29 岁

其它

住在深圳

国籍津巴布韦

简介

Enthusiastic customer service engineer with a strong background in electronic information and communication engineering. Proficient in network optimization, troubleshooting, and enhancing customer satisfaction through the use of advanced tools and technologies. Eager to apply problem-solving and project management skills in a challenging, innovative environment.

工作经历

Part-time Salesman

Shenzhen BitsChamp CO.,LTD

2024.07-至今

(5 个月)

-Utilize Alibaba to communicate with clients and post and update goods on online shops, and international platforms. - Cultivated and maintained relationships with key clients, increasing repeat business. - Resolved customer complaints and inquiries in a timely and professional manner, ensuring high levels of satisfaction.

Intern Customer service

Treten Networks

2023.08-2024.02

(7 个月)

Assisted customers in selecting products, and providing detailed information and recommendations based on their needs. Resolved customer complaints and inquiries in a timely and professional manner, ensuring high levels of satisfaction.

Intern Customer service

Treten Networks

2020.08-2021.02

(7 个月)

Resolved customer complaints and inquiries in a timely and professional manner, ensuring high levels of satisfaction. Provided product demonstrations and presentations to prospective clients, effectively communicating features and benefits.