Handled programs and managed operations for the Minister of Tourism, including organizing high-level meetings with foreign delegates and key authorities. ▪ Directed incoming communications, ensured proper routing to departments, and managed visitor interactions with professionalism. ▪ Demonstrated classroom management skills, maintaining a positive learning environment.

Developed and implemented engaging lesson plans for diverse learning needs, enhancing language proficiency. • Utilized digital tools to streamline processes and ensure seamless technological transitions. • Demonstrated exceptional verbal and written communication abilities, fostering positive relationships with colleagues, clients, and stakeholders.

Recommended travel destinations, accommodation, and attractions tailored to customer budgets. ▪ Managed bookings and provided excellent customer support, enhancing overall customer satisfaction. ▪ Produced statistics on sales, travel destinations, and customer satisfaction, contributing to strategic decision-making.

Assisted clients in planning leisure trips, offering personalized recommendations for travel routes, accommodation, and activities. ▪ Ensured client satisfaction by providing timely and effective support for travelrelated inquiries.

Guided clients in choosing appropriate tour packages and provided detailed information about various destinations. ▪ Facilitated smooth travel experiences by coordinating all aspects of client trips, including transport and lodging arrangements.