HAMED 简历

HAMED

English Coach

男

30 岁

人力资源专员/助理/HRBP/销售业务分析/助理总经理/总助(高管级)/商业数据分析/咨询顾问/战略规划/管理

住在中国

国籍伊朗

简介

A results-driven professional with over nine years of experience in business operations, HR, and CRM systems, I bring a practical approach to enhancing organizational efficiency. My strengths include strategic planning, process optimization, and data analysis, which I use to align business goals with innovative, actionable solutions. I have a proven ability to leverage CRM tools and HR strategies to improve workflows, foster collaboration, and drive customer engagement. I am eager to contribute my skills to a team-focused environment where I can support organizational growth and create lasting value

工作经历

Vice Manager

Kachiusa Vietnam

2022.05-2024.01

(2 年)

Led marketing and advertising campaigns that significantly increased student enrollment, leveraging social media and local outreach initiatives to boost visibility. Implemented Zoom-based online classes with innovative weekly and monthly exams, ensuring parents received real-time feedback on student progress. Developed and managed a structured employee training program, transitioning new hires from assistants to full-time roles based on performance metrics. Oversaw HR functions, including recruitment, onboarding, and employee engagement, serving as the primary decision-maker and reporting directly to the CEO. Conducted market research and analyzed trends to refine service offerings and maintain competitive positioning in the education sector.

Business operation Manager

Aram Mall

2016.10-2022.04

(6 年)

Managed daily operations, streamlining processes to enhance efficiency and ensure smooth workflow across all departments. Introduced "Sortly" inventory management software, significantly improving inventory tracking and reducing waste. Supervised a workforce of over 80 employees across Iran, including seasonal workers and part-time agents, ensuring effective training and alignment with organizational objectives. Drove revenue growth during peak seasons by implementing targeted strategies, despite economic fluctuations impacting the retail sector. Established a customer feedback system via SMS, enabling direct communication and actionable insights to enhance the shopping experience.

Sale Assistant (Part-Time)

British American Tobacco (BAT)

2013.01-2016.01

(3 年)

Supported the sales team by leveraging CRM tools to manage customer data, streamline communications, and enhance overall service delivery. Built strong customer relationships by addressing needs and concerns, converting non-loyal customers into repeat buyers through personalized interactions. Collaborated with team members to execute promotional strategies such as digital gifts and gift cards, driving sales and fostering customer loyalty. Utilized company-invented software to monitor inventory and district-wide sales performance, ensuring adequate stock levels during peak periods and enhancing cross-team collaboration.