t., Budapest (hybrid) The role conceptualized leading and executing company strategies by delivering the key project outcome. Generated transformation in IT, Digitalization, Software, Sales, Commercial, Marketing, Operation, Quality, Production, Warehouse, Logistics, Services and product full life-cycle, Shipping, Packing, Software, Legal, Facility, Laboratories, Intranet, HR Communication, e-learning (B2B, B2C, B2D) with management. Identifying the ultimate goals of the project through communication. Agreed budgets, plans, deliverables and deadlines with the client, vendor. Organized, managed requirements, resources, risks, cost, time, meetings, reports, reviews, solved issues. Trained Project management specialist education. Implemented: Services to clients transformation, order entry system implementation, all relevant business process change management. Net Score Promoter and Google Rating site, Service quality measurement from patient feedback. Client and consumer new website and webshop rollout. Related services process transformation from clinics where the customer, to the test result that they received, until feedback were sent to SYNLAB. Mentored data collection from laboratory production machines to improve and standardize capabilities, highlights variable and defect to resolve. Improved and standardized client services processes. Financial type CAPEX, OPEX, SALEX related projects. Paperless process reduced from 10 to 3 pages printing order receipt (70% cost saving). Brought Digitalized Academy elearning 25m HUF revenue. Translated website 65.000 EUR saving. Relationship building with clients, Stakeholders (Chief of Sales, Marketing, IT, Operation, Medical, HR, CEO, Chief of Marketing, LegalEurope, IT Steering Committee member EU). 2020- 21. Fertőszentmiklós, Wiener Neustadt (hybrid) CRM Manager and Software Developer, Wolfgang Freiler, Polytech Industrial Successfully launched the first CRM system from scratch, in Hungary and Austria (4businesses). Automated manual Sales Business Process, working ethic to a Digitalized Sales Business Procedure, rolled out. Planned ahead project strategy, accomplished IT readiness assessment, change, employee retention. Streamlined manual, time-consuming Sales process, transformed to an efficient, traceable CRM, shaped the sales department to monitor behavior, increase winning offers. Wire product, packaging conditions in shipping: track space calculation, route and delivery term involvement, returnable drums. Package material, method, holders, containers. Space best usage. Production: pack and store, inventory, bar code system planning, purchasing forecast, cost control. Delivered within budget: CRM as UI, website, android app, app call, Outlook, ERP, SQL integration with the team. Gathered business requirements, regular meetings, business analysis with the Board of Directors, Austria. Award 1. Award 2. Project management at Synlab. Expert in: Microsoft Office: Excel, Word, PowerPoint, Outlook, Teams, 365, Access, Macro, Project. System-application: eLearning system, employee webshop, consumer webshop, website, mobile application, ordering system, e-commerce, glims, MSI, B2B, B2C, B2D, Intranet, client appplication, databank, doctor consultation, patient results, accounting module, manufacturing, marketplace, vendor portal, bid portal. Client portal: google analitics, google rating, NPS feedback. HR system, HR communication platform, onboarding, Quality system, Quality Integrated Information System-onboarding, SimplePay. Integration: Mexaco, LIS, Json, Phyton, C+, Java, SQL. ERP: Oracle ERP, SAP ERP, Ms Dynamics Navision ERP, Vectory-Forrás, Cognos accounting.

Management and economic