Key Responsibilities -Sales Strategy Development: Develop and implement sales strategies to achieve branch targets, focusing on customer acquisition and retention. - Team Leadership: Lead, motivate, and manage a team of sales and support staff, fostering a culture of excellence and teamwork. - Staff Recruitment and Training: Recruit, train, and onboard new employees, ensuring ongoing professional development to enhance team performance. - Sales Performance Monitoring: Analyze sales metrics and trends, providing actionable insights and taking corrective actions as necessary to optimize performance. - Customer Relationship Management: Build and maintain strong relationships with customers, addressing concerns and providing exceptional service to enhance satisfaction and loyalty. - Inventory Management: Oversee stock levels, implementing efficient ordering and replenishment processes to maximize sales opportunities while minimizing excess inventory. - Financial Management: Maintain accurate financial records, prepare forecasts, and develop budgets, ensuring the branch operates within financial parameters. - Regulatory Compliance: Ensure compliance with all health and safety regulations, as well as company policies and procedures. - Promotional Campaigns: Plan and execute promotional activities, including seasonal marketing campaigns to drive sales and increase foot traffic. Key Achievements: - Successfully led the opening of a new store location, achieving sales targets within the first six months and ensuring a smooth transition of operations. - Collaborated with the marketing team to develop and launch targeted promotions, resulting in a 20% increase in sales during peak seasons. - Increased average daily foot traffic by 15% through strategic local marketing initiatives and community engagement efforts. - Established after-sales support services, enhancing customer retention and loyalty.

Key Responsibilities: - Managed procurement of scrap lead batteries for recycling, fostering partnerships with suppliers and clients. - Developed and executed commercial strategies, negotiating contracts and agreements to enhance profitability. - Conducted market research to identify emerging trends, business opportunities, and competitive positioning. - Collaborated with cross-functional teams to achieve strategic business objectives while ensuring compliance with regulatory standards. Key Achievements: - Created and expanded new markets, leading to a 15% increase in purchase volumes month-over-month. - Developed revised pricing structures and bonus incentives for suppliers, improving supply volumes by 20% and reducing costs by 5%.

Key Responsibilities - Managed stock levels for production and engineering operations, ensuring timely availability of materials. - Supervised inventory staff and coordinated purchase orders after reviewing requisitions from various departments. - Conducted regular audits and stock takes to reconcile physical inventory with system records, driving process improvements. Key Achievements - Resolved stockout issues by introducing new reorder levels, effectively aligning supply with increased production demand. - Improved accounting accuracy by eliminating discrepancies between physical and recorded stock levels. - Enhanced team performance through comprehensive training and development programs for store personnel.

1-Choosing a location for the branch, 2) Developing a market plan, 3) Creating a business plan, 4) Hiring and training of employees, 5) Acquisition of supplies and inventory

Bachelor of Science in Human Resources Management Honors Degree

Executive Diploma in General Management