· Students’ attendance monitoring · Different types of correspondence with parents and staff · Helping with clerical tasks, like reports/registration of meetings and after school activities etc · Parents-principal meetings set up about students’ progress or behavioural issues. · Parents-principal translation (English-Arabic-French) · inventory reports

· Planning lessons of general English and English for specific purposes · Using visual aids and games for teenagers who showed considerable improvement observed by their teachers · Preparing student-centered activities and the communicative approach

· Assisting Canadian clients to choose products according to their preferences · Explaining the reasons behind the delay of products and services · Compensating some billing issues regarding annual subscriptions · Transferring calls to the technical service

· Establishing classroom rules and breaking the ice between students · Preparing real life situations, playful activities and exercises · Engaging all students and implementing group works · Preparing and correcting exams

· Retaining clients by suggesting new commercial offers and promoting the company · Selling mobile phones to subscribed clients · Dealing with clients’ billing issues

Pedagogy Cultural studies Gender studies Teaching the four skills Socio-linguistics psycho-linguistics

Pedagogy Cultural studies Gender studies Teaching the four skills Socio-linguistics psycho-linguistics

Level B2

Modern literature