Additional jobs • Waitress, bartender, cook, cashier

•Creating statistics on claims, loss ratios and other data to develop pricing models that determine insurance premiums •Updating customer records with policy changes, including notifications of changes in deductibles, coverage limits or coverage type •Providing information on insurance options and answering questions about policy terms •Recommending coverage changes based on policyholder needs and market conditions •Resolving customer complaints by investigating issues and recommending solutions •Assisting customers in selecting appropriate insurance coverage based on their needs and risk tolerance •Selling insurance policies to individuals and businesses, including group health insurance for employers •Preparing reports on claim status and other account details the policyholder, including payment histories and outstanding amounts •Conducting claim investigations by gathering information from parties involved in an accident or disaster to determine a

-Strong foundation in human behavior. cognitive processes and psychological research -Skilled in data analysis, critical thinking and communication -Coursework in abnormal psychology and social psychology