Conducted thorough assessments of Arabic search engine results to enhance user experience. Demonstrated accuracy and attention to detail in evaluating search relevancy, contributing to high-

Managed high volumes of customer inquiries related to wireless, digital TV, and internet services with precision. Ensured customer satisfaction by resolving billing questions and technical issues effectively. Contributed to data management and accuracy by recording account details and maintaining comprehensive records.

Engaged customers in conversation to understand their needs and provide tailored solutions. Cultivated strong customer relationships, emphasizing effective and professional communication.

Acquired advanced proficiency in Arabic language and literature, including classical and modern texts. Developed strong skills in Arabic communication, both written and verbal, suitable for media and broadcast environments. Studied Arabic grammar, syntax, and semantics, enhancing linguistic precision and expressiveness. Gained insights into Arabic cultural and historical contexts, aiding in effective storytelling and audience engagement.