Application Engineer
25~30K 人民币/每月
全职
5~10年
刷新于 2 年前
20 查看
3 申请
分享
工作职责
Responsibilities and Requirements:
1. Technical Support
Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.
Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.
Create detailed technical documents and reports to record and track issues and solutions.
Assist customers with equipment maintenance, calibration, and upgrades.
2. Training and Education
Provide product training to customers, ensuring they can use and maintain the instruments correctly.
Develop training materials and documentation for easy comprehension of product operations by customers.
Organize and conduct training workshops and seminars.
3. Problem Analysis and Resolution
Analyze issues reported by customers, identify root causes, and provide sustainable solutions.
Collaborate with R&D teams to convey customer feedback and issue reports for product
improvement.
Ensure swift resolution of customer problems to minimize downtime.
4. Customer Relationship Management
Establish and maintain strong customer relationships, delivering excellent customer service.
Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise
Possess a bachelor's or master's degree in instruments, equipment, or related fields.
Profound knowledge of instrument operation and maintenance.
With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues.
2. Team Collaboration
Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.
Excellent communication and teamwork skills.
3. Technical Field Knowledge
Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.
Familiarity with relevant regulations and standards to ensure product compliance.
4. Language and Communication Skills
Fluent in oral and written communication, including effective communication with customers.
in English
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
Philippine Regional Representative - Education (AST Test)
50~120K 菲币/每月
远程
菲律宾
Ambright Education Group
保存职位
0 查看
0 申请
刷新于 15 小时前
August 2026//Ningbo// IB PYP Female Kindergarten Pre-k homeroom teacher Needed in August 2026 in Ningo city, Zhejiang province (up to RMB25k/month or more+ housing+1.5 months' fully paid holiday)
15~20K 人民币/每月
全职
宁波
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 8 个月前
August 2026//Top-pay jobs//SH: Minhang district//K12 School Middle School STEAM Teacher needed in Minhang district, Shanghai (25-38k RMB/m, housing)
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 1 年前
Помощник 俄语助理
10~15K 人民币/每月
全职
大连
DALIAN EAST LEGEND IMPORT AND EXPORT CO.,LTD
保存职位
0 查看
0 申请
刷新于 2 年前
HR Supervisor
5~10K 人民币/每月
全职
深圳
JW marriott shenzhen bao’an
保存职位
0 查看
0 申请
刷新于 2 年前
Children's Foreign English Teachers
15~20K 人民币/每月
全职
杭州
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Multi-Language Subtitle Translation Specialists
面议
全职
Other
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Creative Manager of furniture design
面议
全职
Hongkong
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Human Resource Manager
15~20K 人民币/每月
全职
Overseas
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Middle school Foreign English Teachers
30~35K 人民币/每月
全职
上海
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前




