Application Engineer

25~30K 人民币/每月

全职
5~10年
刷新于 2 年前
29 查看
3 申请
分享
工作职责
Responsibilities and Requirements: 1. Technical Support  Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.  Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.  Create detailed technical documents and reports to record and track issues and solutions.  Assist customers with equipment maintenance, calibration, and upgrades. 2. Training and Education  Provide product training to customers, ensuring they can use and maintain the instruments correctly.  Develop training materials and documentation for easy comprehension of product operations by customers.  Organize and conduct training workshops and seminars. 3. Problem Analysis and Resolution  Analyze issues reported by customers, identify root causes, and provide sustainable solutions.  Collaborate with R&D teams to convey customer feedback and issue reports for product improvement.  Ensure swift resolution of customer problems to minimize downtime. 4. Customer Relationship Management  Establish and maintain strong customer relationships, delivering excellent customer service.  Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise  Possess a bachelor's or master's degree in instruments, equipment, or related fields.  Profound knowledge of instrument operation and maintenance.  With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues. 2. Team Collaboration  Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.  Excellent communication and teamwork skills. 3. Technical Field Knowledge  Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.  Familiarity with relevant regulations and standards to ensure product compliance. 4. Language and Communication Skills  Fluent in oral and written communication, including effective communication with customers.  in English
搜索你理想的职位
职位类别
城市或国家
也看过
HR Recruiter – Overseas Talent Acquisition
15~20K 人民币/每月
全职
深圳
Kaiyan Medical
保存职位
0 查看
0 申请
刷新于 2 小时前
[업무 직책]
15~20K 人民币/每月
全职
上海
Fanruan (HongKong) Software Co., Limited
保存职位
0 查看
0 申请
刷新于 2 小时前
October 2026//Nanjing City, excellent international school job in Nanjing. (Top benefits+Fully paid summer/winter holidays)
15~20K 人民币/每月
全职
南京
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 2 小时前
Regional Agent
面议
远程
中国, 卡塔尔, 新加坡, 英国, 俄罗斯, 荷兰, 挪威, 美国
Hangzhou Siyu TechnologyCompany
保存职位
0 查看
0 申请
刷新于 4 个月前
销售总监
面议
全职
美国, 德国, 西班牙, 英国, 荷兰
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 1 年前
客户管理
15~20K 人民币/每月
重庆
AIKOSHA NETWORK
保存职位
0 查看
0 申请
刷新于 2 年前
Online English Tutor
15~20K 人民币/每月
兼职
其它, 上海, 深圳, 广州, 北京, 美国, 英国, 新西兰, 俄罗斯
Hong Kong Study Skills Research Institute
保存职位
0 查看
0 申请
刷新于 2 年前
Game Localization (Italian)
面议
全职
北京
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Art teacher-H
25~30K 人民币/每月
全职
成都
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 3 年前
Sales
面议
全职
Other
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 3 年前

最新博客

职位
人才
博客
我的