Application Engineer

25~30K 人民币/每月

全职
5~10年
刷新于 2 年前
15 查看
3 申请
分享
工作职责
Responsibilities and Requirements: 1. Technical Support  Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.  Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.  Create detailed technical documents and reports to record and track issues and solutions.  Assist customers with equipment maintenance, calibration, and upgrades. 2. Training and Education  Provide product training to customers, ensuring they can use and maintain the instruments correctly.  Develop training materials and documentation for easy comprehension of product operations by customers.  Organize and conduct training workshops and seminars. 3. Problem Analysis and Resolution  Analyze issues reported by customers, identify root causes, and provide sustainable solutions.  Collaborate with R&D teams to convey customer feedback and issue reports for product improvement.  Ensure swift resolution of customer problems to minimize downtime. 4. Customer Relationship Management  Establish and maintain strong customer relationships, delivering excellent customer service.  Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise  Possess a bachelor's or master's degree in instruments, equipment, or related fields.  Profound knowledge of instrument operation and maintenance.  With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues. 2. Team Collaboration  Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.  Excellent communication and teamwork skills. 3. Technical Field Knowledge  Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.  Familiarity with relevant regulations and standards to ensure product compliance. 4. Language and Communication Skills  Fluent in oral and written communication, including effective communication with customers.  in English
搜索你理想的职位
职位类别
城市或国家
也看过
Now Hiring: Enterprise Business Agent (EU Nationals Only)
55~550 美元/每月
兼职
西班牙, 德国, 法国, 希腊, 爱尔兰, 荷兰, 波兰, 葡萄牙, 罗马尼亚, 瑞典, 瑞士, 奥地利, 比利时, 丹麦, 爱沙尼亚, 芬兰, 意大利, 卢森堡
MULANOO
保存职位
0 查看
0 申请
刷新于 23 天前
Shanghai Part time English teacher needed
15~20K 人民币/每月
兼职
上海
18 under
保存职位
0 查看
0 申请
刷新于 7 个月前
Industrial Designer Wanted
15~20K 人民币/每月
上海
Bestway
保存职位
0 查看
0 申请
刷新于 1 年前
Native Freelance SEO Linguists Recruitment | en - zhTW
15~20K 人民币/每月
兼职
其它
Jiangsu Sunyu Information Technology Co., Ltd
保存职位
0 查看
0 申请
刷新于 1 年前
Statistician II
15~20K 人民币/每月
全职
深圳
WuXi AppTec(Y)
保存职位
0 查看
0 申请
刷新于 1 年前
Expatriate Actress (Full Time)
武汉
Wuhan Times Comic King technology co. LTD. (TCK)
保存职位
0 查看
0 申请
刷新于 1 年前
LEGAL OFFICER - A Lawyer or Solicitor
PCP LAW INTERNATIONAL
保存职位
0 查看
0 申请
刷新于 1 年前
Excellent Primary G1-G5 Classroom Head Teacher needed in Shenzhen city, Guangdong Province
全职
深圳
Shanghai Bowai Education company
保存职位
0 查看
0 申请
刷新于 1 年前
Self-media creators
面议
兼职
其它
Sonorous Trans
保存职位
0 查看
0 申请
刷新于 2 年前
MARKETING AND CUSTOMER SERVICE INTERN
面议
全职
上海
Shanghai Qiyang Exhibition Co., Ltd.
保存职位
0 查看
0 申请
刷新于 2 年前

最新博客

职位
人才
博客
我的