Application Engineer

25~30K 人民币/每月

全职
5~10年
刷新于 2 年前
20 查看
3 申请
分享
工作职责
Responsibilities and Requirements: 1. Technical Support  Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.  Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.  Create detailed technical documents and reports to record and track issues and solutions.  Assist customers with equipment maintenance, calibration, and upgrades. 2. Training and Education  Provide product training to customers, ensuring they can use and maintain the instruments correctly.  Develop training materials and documentation for easy comprehension of product operations by customers.  Organize and conduct training workshops and seminars. 3. Problem Analysis and Resolution  Analyze issues reported by customers, identify root causes, and provide sustainable solutions.  Collaborate with R&D teams to convey customer feedback and issue reports for product improvement.  Ensure swift resolution of customer problems to minimize downtime. 4. Customer Relationship Management  Establish and maintain strong customer relationships, delivering excellent customer service.  Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise  Possess a bachelor's or master's degree in instruments, equipment, or related fields.  Profound knowledge of instrument operation and maintenance.  With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues. 2. Team Collaboration  Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.  Excellent communication and teamwork skills. 3. Technical Field Knowledge  Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.  Familiarity with relevant regulations and standards to ensure product compliance. 4. Language and Communication Skills  Fluent in oral and written communication, including effective communication with customers.  in English
搜索你理想的职位
职位类别
城市或国家
也看过
Overseas Channel Sales (Campus Recruitment)
15~20K 人民币/每月
全职
北京
EGP(S)
保存职位
0 查看
0 申请
刷新于 4 个月前
SH: Pudong// Feb 2026 // Excellent Int’l K15 School Primary School (G3/G4)Homeroom Teacher Needed ASAP in Pudong district, Shanghai (up to 450k rmb/year in total or more)
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 6 个月前
System Integration Test and Development Engineer
15~20K 人民币/每月
全职
上海
WeRide(W)
保存职位
0 查看
0 申请
刷新于 8 个月前
5G OProtocol Development Engineer
15~20K 人民币/每月
全职
深圳
CIeNET(S)
保存职位
0 查看
0 申请
刷新于 1 年前
Home-based position : Project Manager (Thai KOL & Celebrity Director)
全职
Shanghai Xiniu Information Technology Co.,Ltd
保存职位
0 查看
0 申请
刷新于 2 年前
Market expansion
10~15K 人民币/每月
全职
上海
YANG GUAN (SHANG HAI) POWER EQUIPMENT CO.,LTD
保存职位
0 查看
0 申请
刷新于 2 年前
Shenzhen Primary IB School Foreign English Teacher - Need Two
15~20K 人民币/每月
全职
深圳
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Foreign English Teacher
面议
全职
北京
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Chinese-English Copywriter in Taipei (Freelance)
面议
全职
Other
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Foreign Trade Sales
5~10K 人民币/每月
全职
上海
Market Union Group
保存职位
0 查看
0 申请
刷新于 2 年前

最新博客

职位
人才
博客
我的