Application Engineer
25~30K 人民币/每月
全职
5~10年
刷新于 2 年前
29 查看
3 申请
分享
工作职责
Responsibilities and Requirements:
1. Technical Support
Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.
Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.
Create detailed technical documents and reports to record and track issues and solutions.
Assist customers with equipment maintenance, calibration, and upgrades.
2. Training and Education
Provide product training to customers, ensuring they can use and maintain the instruments correctly.
Develop training materials and documentation for easy comprehension of product operations by customers.
Organize and conduct training workshops and seminars.
3. Problem Analysis and Resolution
Analyze issues reported by customers, identify root causes, and provide sustainable solutions.
Collaborate with R&D teams to convey customer feedback and issue reports for product
improvement.
Ensure swift resolution of customer problems to minimize downtime.
4. Customer Relationship Management
Establish and maintain strong customer relationships, delivering excellent customer service.
Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise
Possess a bachelor's or master's degree in instruments, equipment, or related fields.
Profound knowledge of instrument operation and maintenance.
With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues.
2. Team Collaboration
Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.
Excellent communication and teamwork skills.
3. Technical Field Knowledge
Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.
Familiarity with relevant regulations and standards to ensure product compliance.
4. Language and Communication Skills
Fluent in oral and written communication, including effective communication with customers.
in English
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
Non-native English speaker considered//Jing'an, Shanghai//ASAP// (Around 21- 25k RMB/after tax) Pre Kindergarten and Kindergarten Homeroom Teachers Needed in Jing'an District, Shanghai;
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 1 天前
Regional Agent
面议
远程
中国, 卡塔尔, 新加坡, 英国, 俄罗斯, 荷兰, 挪威, 美国
Hangzhou Siyu TechnologyCompany
保存职位
0 查看
0 申请
刷新于 5 个月前
August 2026 Art & Design Teacher job from WIS in Hangzhou
15~20K 人民币/每月
全职
杭州
WAHAHA INTERNATIONAL SCHOOL
保存职位
0 查看
0 申请
刷新于 7 个月前
Foreign Teachers Needed around Zhejiang&Jiangsu from September 2026
15~20K 人民币/每月
全职
杭州
Hangzhou Zij Elite Education Technologies and Consulting Co., Ltd
保存职位
0 查看
0 申请
刷新于 8 个月前
Sales in Brazil
15~20K 人民币/每月
全职
深圳
NEW POS TECHNOLOGY LIMITED
保存职位
0 查看
0 申请
刷新于 8 个月前
Traders & Money managers
15~20K 人民币/每月
北京
forexsigns
保存职位
0 查看
0 申请
刷新于 1 年前
Overseas marketing promoting and operation management
15~20K 人民币/每月
天津
TIENS
保存职位
0 查看
0 申请
刷新于 2 年前
French Amazon Operations Specialist
15~20K 人民币/每月
深圳
LE
保存职位
0 查看
0 申请
刷新于 2 年前
Japanese salesperson
10~15K 人民币/每月
全职
深圳
Shenzhen Yuantian Trading Co., Ltd
保存职位
0 查看
0 申请
刷新于 2 年前
Project Manager
10~15K 人民币/每月
全职
深圳
Shenzhen TransRush Modern Logistics co., LTD
保存职位
0 查看
0 申请
刷新于 2 年前










