Application Engineer

25~30K 人民币/每月

全职
5~10年
刷新于 2 年前
23 查看
3 申请
分享
工作职责
Responsibilities and Requirements: 1. Technical Support  Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.  Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.  Create detailed technical documents and reports to record and track issues and solutions.  Assist customers with equipment maintenance, calibration, and upgrades. 2. Training and Education  Provide product training to customers, ensuring they can use and maintain the instruments correctly.  Develop training materials and documentation for easy comprehension of product operations by customers.  Organize and conduct training workshops and seminars. 3. Problem Analysis and Resolution  Analyze issues reported by customers, identify root causes, and provide sustainable solutions.  Collaborate with R&D teams to convey customer feedback and issue reports for product improvement.  Ensure swift resolution of customer problems to minimize downtime. 4. Customer Relationship Management  Establish and maintain strong customer relationships, delivering excellent customer service.  Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise  Possess a bachelor's or master's degree in instruments, equipment, or related fields.  Profound knowledge of instrument operation and maintenance.  With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues. 2. Team Collaboration  Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.  Excellent communication and teamwork skills. 3. Technical Field Knowledge  Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.  Familiarity with relevant regulations and standards to ensure product compliance. 4. Language and Communication Skills  Fluent in oral and written communication, including effective communication with customers.  in English
搜索你理想的职位
职位类别
城市或国家
也看过
浦东国际学校招聘理科组组长/A-level学术主管,语文,双语数学/物理/化学/生物/经济/英语,文科综合思想政治历史地理,艺术高考中教
15~20K 人民币/每月
全职
上海
Bowai HiredExpat
保存职位
0 查看
0 申请
刷新于 1 天前
Sales Assistant in U.S
15~20K 人民币/每月
全职
深圳
VIVATURF
保存职位
0 查看
0 申请
刷新于 2 个月前
苏州K12 国际学校 双语高中物理老师招聘
15~20K 人民币/每月
全职
苏州
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 3 个月前
Senior Regional Affairs Advisor (Part-time)
15~20K 人民币/每月
兼职
其它
IntelliTalent Consulting Limited
保存职位
0 查看
0 申请
刷新于 8 个月前
Sept. 2026/Dalian Kindergarten&Training center(same schedule from Monday to Friday)
15~20K 人民币/每月
全职
大连
Taizhou Maifu labor service Co. Ltd.
保存职位
0 查看
0 申请
刷新于 1 年前
Football Coach Needed in Beijing
15~20K 人民币/每月
北京
Football Club in Beijing
保存职位
0 查看
0 申请
刷新于 1 年前
Chinese Office Manager
15~20K 人民币/每月
北京
www.cultureyard.net
保存职位
0 查看
0 申请
刷新于 1 年前
Sales Manager (KSA, Distributed Business)
15~20K 人民币/每月
全职
北京
LONGi Solar(L)
保存职位
0 查看
0 申请
刷新于 1 年前
总裁助理
杭州
杭州锦惠贸易有限公司
保存职位
0 查看
0 申请
刷新于 2 年前
full time teacher
20~25K 人民币/每月
全职
上海
Explore life
保存职位
0 查看
0 申请
刷新于 2 年前

最新博客

职位
人才
博客
我的