Application Engineer
25~30K 人民币/每月
全职
5~10年
刷新于 2 年前
24 查看
3 申请
分享
工作职责
Responsibilities and Requirements:
1. Technical Support
Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.
Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.
Create detailed technical documents and reports to record and track issues and solutions.
Assist customers with equipment maintenance, calibration, and upgrades.
2. Training and Education
Provide product training to customers, ensuring they can use and maintain the instruments correctly.
Develop training materials and documentation for easy comprehension of product operations by customers.
Organize and conduct training workshops and seminars.
3. Problem Analysis and Resolution
Analyze issues reported by customers, identify root causes, and provide sustainable solutions.
Collaborate with R&D teams to convey customer feedback and issue reports for product
improvement.
Ensure swift resolution of customer problems to minimize downtime.
4. Customer Relationship Management
Establish and maintain strong customer relationships, delivering excellent customer service.
Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise
Possess a bachelor's or master's degree in instruments, equipment, or related fields.
Profound knowledge of instrument operation and maintenance.
With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues.
2. Team Collaboration
Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.
Excellent communication and teamwork skills.
3. Technical Field Knowledge
Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.
Familiarity with relevant regulations and standards to ensure product compliance.
4. Language and Communication Skills
Fluent in oral and written communication, including effective communication with customers.
in English
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
Manager, Business Development (China Based)
15~20K 人民币/每月
深圳
Levanta
保存职位
0 查看
0 申请
刷新于 3 天前
Dalian Bilingual School High School Teacher
15~20K 人民币/每月
全职
大连
Shaanxi Ruisi Elite Talent Enterprise Management Consulting Co., Ltd.
保存职位
0 查看
0 申请
刷新于 3 天前
Export Regional Sales Manager
15~20K 人民币/每月
全职
苏州
Ostberg (Kunshan) Ventilation Co., Ltd
保存职位
0 查看
0 申请
刷新于 3 天前
August 10th 2026//Full time Kindergarten YEAR 1 Homeroom teacher wanted in Pudong district, Shanghai (RMB 25-35k before tax)
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 3 天前
August 2026/Shanghai//International Primary School English Teacher Needed in August 2026 in Pudong district, Shanghai (up to 33k rmb/month + 3 months' paid holiday)
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 4 天前
August 2026 Assistant Head of Primary job from The British School of Guangzhou in Guangzhou
15~20K 人民币/每月
全职
广州
SHENZHEN AMERICAN INTERNATIONAL SCHOOL
保存职位
0 查看
0 申请
刷新于 3 个月前
Director of Government Relations
15~20K 人民币/每月
兼职
其它
Global Nexus HR service
保存职位
0 查看
0 申请
刷新于 8 个月前
Foreign obstetricians and gynecologists,
15~20K 人民币/每月
全职
深圳
18 under
保存职位
0 查看
0 申请
刷新于 10 个月前
Director/Senior Director, Regulatory Affairs
15~20K 人民币/每月
全职
上海
Innovent Biologics(X)
保存职位
0 查看
0 申请
刷新于 1 年前
Primary School Homeroom Teacher
20~25K 人民币/每月
全职
青岛
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前






