Application Engineer
25~30K 人民币/每月
全职
5~10年
刷新于 2 年前
29 查看
3 申请
分享
工作职责
Responsibilities and Requirements:
1. Technical Support
Provide remote and on-site technical support, resolving issues that customers encounter when using instruments and equipment.
Ensure prompt responses and solutions to customer issues to maintain high levels of customer satisfaction.
Create detailed technical documents and reports to record and track issues and solutions.
Assist customers with equipment maintenance, calibration, and upgrades.
2. Training and Education
Provide product training to customers, ensuring they can use and maintain the instruments correctly.
Develop training materials and documentation for easy comprehension of product operations by customers.
Organize and conduct training workshops and seminars.
3. Problem Analysis and Resolution
Analyze issues reported by customers, identify root causes, and provide sustainable solutions.
Collaborate with R&D teams to convey customer feedback and issue reports for product
improvement.
Ensure swift resolution of customer problems to minimize downtime.
4. Customer Relationship Management
Establish and maintain strong customer relationships, delivering excellent customer service.
Regularly communicate with customers to understand their needs and feedback, providing appropriate suggestions and solutions.
职位要求
1. Technical Expertise
Possess a bachelor's or master's degree in instruments, equipment, or related fields.
Profound knowledge of instrument operation and maintenance.
With >5 years’ experience, Familiarity with the principles and functions of various instruments, capable of effectively addressing technical issues.
2. Team Collaboration
Ability to collaborate closely with cross-functional teams, including sales, R&D, and production teams.
Excellent communication and teamwork skills.
3. Technical Field Knowledge
Continuously learn and update knowledge in the instrument field to stay current with industry developments and trends.
Familiarity with relevant regulations and standards to ensure product compliance.
4. Language and Communication Skills
Fluent in oral and written communication, including effective communication with customers.
in English
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
比亚迪维修技师 —— 海外绝佳工作机会
15~20K 人民币/每月
伊拉克
Arin BYD Erbil
保存职位
0 查看
0 申请
刷新于 2 个月前
Part-time job//Time: Entire July //Jing'an district, Shanghai// Part-time Kindergarten Homeroom teacher Needed ASAP in Shanghai;
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 2 个月前
Aug 2026//Huangpu, Shanghai// Female Homeroom Kindergarten Prek teacher Needed in August 2026 in Huangpu district, Shanghai (up to 33k RMB/month + 6 weeks' fully paid holidays + other paid public holidays)
15~20K 人民币/每月
全职
上海
Shanghai Bowai Education
保存职位
0 查看
0 申请
刷新于 4 个月前
Russian-speaking Foreign Trade Specialist
15~20K 人民币/每月
全职
深圳
Qingdao Junma Industry and Trade Co., Ltd.(Q)
保存职位
0 查看
0 申请
刷新于 10 个月前
Private Kindergarten ESL Teacher Needed ASAP in Guangzhou city
15~20K 人民币/每月
全职
广州
Hugo
保存职位
0 查看
0 申请
刷新于 1 年前
HR & Admin Specialist
5~7K 人民币/每月
全职
马来西亚
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 1 年前
Product Designer Needed in Foshan (Guangzhou)
15~20K 人民币/每月
佛山
TCV
保存职位
0 查看
0 申请
刷新于 2 年前
Portuguese translator
5~10K 人民币/每月
全职
深圳
YOOSTAR Technology Co., Ltd.
保存职位
0 查看
0 申请
刷新于 2 年前
Vietnamese Translator
面议
全职
Overseas
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 2 年前
Female Models Wanted All over China
30~35K 人民币/每月
全职
上海
EC Modeling Agency (China)
保存职位
0 查看
0 申请
刷新于 3 年前







