Customer Support Specialist for Portuguese/Danish Market
15000 人民币~20000 人民币/每月
刷新于 3 天前
308 查看
47 申请
上海
分享
职位职责
• Largest designer glasses e-commerce retailer worldwide (www.smartbuyglasses.com) • Multicultural team representing over 20 nationalities• Fast growing, dynamic and young company cultureCompany ProfileSmartBuyGlasses Optical Group, operated under Motion Global Ltd., is the world’s leading designer eyewear e-retailer. With operations across Asia Pacific, Europe and the Americas, SmartBuyGlasses has become the market leader in over 30 countries worldwide. With over 160 employees, we retail the world’s best eyewear brands including Ray-Ban, Tom Ford, Gucci and many more. SmartBuyGlasses has a young, international and entrepreneurial culture that promotes fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of responsibility.For more information see: www.motionglobal.com, www.smartbuyglasses.de We are seeking a Customer Support Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.Main Job Tasks and Responsibilities (includes, but not limited to):• Work with customers daily via live support, email and phone • Handle retail customer service inquiries for the Portuguese/Danish markets (depending on language skills may extend to our Chinese and English markets). Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.• Patiently answer customer service inquiries in a timely and professional manner• Use problem solving skills to solve customer service issues• Collaborate with the marketing team to promote products and promotions• Use cultural knowledge of international markets to support the marketing team• Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales
职位要求
The Successful Candidate:• Native fluency in Portuguese/Danish with excellent speaking and writing skills• Detail oriented and ability to work under pressure• A self-starter with mature and balanced reasoning• Positive attitude with genuine desire to move forward in career• Excellent time management and documentation skills• Works well in a team environment• Proficient in use of Microsoft Word and Microsoft Excel• Customer service experience preferred • Availability for flexible work hours (weekends/evening)
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
Technical team leader
hunktimes
全职
巴西
保存职位
0 查看
0 申请
刷新于 1 小时前
Business Assistant
FHS Intelligent Technology Co., Ltd
全职
苏州
保存职位
0 查看
0 申请
刷新于 3 小时前
Overseas Key Account Manager
Shenzhen Topband Co., Ltd
全职
日本
保存职位
0 查看
0 申请
刷新于 3 小时前
Cross-Cultural Awareness Trainer in primary and secondary schools
Shanghai De Han Ling Cultural Exchange & Consulting Co., Ltd.
上海
保存职位
0 查看
0 申请
刷新于 9 小时前
Senior Interior or Architect Designer Needed in Shanghai
Espace
上海
保存职位
0 查看
0 申请
刷新于 9 小时前
Private English teacher
上海茵然国际贸易有限公司
上海
保存职位
0 查看
0 申请
刷新于 9 小时前
B2B Export Sales Executive (Passenger Vehicles)
Beijing Taoche Technology Co., Ltd
全职
北京
保存职位
0 查看
0 申请
刷新于 1 天前
live streamer
ALLURE
兼职
美国, 加拿大, 英国, 爱尔兰, 澳大利亚, 新西兰
保存职位
0 查看
0 申请
刷新于 1 天前
Berlitz-German Instructor-Tianjin
Berlitz
天津
保存职位
0 查看
0 申请
刷新于 1 天前
Warehouse Specialist
GenScript(J)
全职
上海
保存职位
0 查看
0 申请
刷新于 1 天前