Customer Support Specialist for Portuguese/Danish Market

15000 人民币~20000 人民币/每月

刷新于 6 个月前
347 查看
56 申请
上海
分享
工作职责
• Largest designer glasses e-commerce retailer worldwide (www.smartbuyglasses.com) • Multicultural team representing over 20 nationalities• Fast growing, dynamic and young company cultureCompany ProfileSmartBuyGlasses Optical Group, operated under Motion Global Ltd., is the world’s leading designer eyewear e-retailer. With operations across Asia Pacific, Europe and the Americas, SmartBuyGlasses has become the market leader in over 30 countries worldwide. With over 160 employees, we retail the world’s best eyewear brands including Ray-Ban, Tom Ford, Gucci and many more. SmartBuyGlasses has a young, international and entrepreneurial culture that promotes fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of responsibility.For more information see: www.motionglobal.com, www.smartbuyglasses.de We are seeking a Customer Support Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.Main Job Tasks and Responsibilities (includes, but not limited to):• Work with customers daily via live support, email and phone • Handle retail customer service inquiries for the Portuguese/Danish markets (depending on language skills may extend to our Chinese and English markets). Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.• Patiently answer customer service inquiries in a timely and professional manner• Use problem solving skills to solve customer service issues• Collaborate with the marketing team to promote products and promotions• Use cultural knowledge of international markets to support the marketing team• Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales
职位要求
The Successful Candidate:• Native fluency in Portuguese/Danish with excellent speaking and writing skills• Detail oriented and ability to work under pressure• A self-starter with mature and balanced reasoning• Positive attitude with genuine desire to move forward in career• Excellent time management and documentation skills• Works well in a team environment• Proficient in use of Microsoft Word and Microsoft Excel• Customer service experience preferred • Availability for flexible work hours (weekends/evening)
搜索你理想的职位
职位类别
城市或国家
也看过
Finance Specialist
山东金诺新型材料有限公司
3000 马来西亚令吉~5000 马来西亚令吉/每月
全职
马来西亚
保存职位
0 查看
0 申请
刷新于 9 小时前
Business negotiation in American market
Hefei kaihong electronic engineering co., ltd
15000 人民币~20000 人民币/每月
兼职
其它
保存职位
0 查看
0 申请
刷新于 11 小时前
Public Sector Affairs Coordinator
Hefei kaihong electronic engineering co., ltd
15000 人民币~20000 人民币/每月
全职
其它
保存职位
0 查看
0 申请
刷新于 11 小时前
English anchor
Perfect Talent Service (Shanghai) Co.,Ltd
15000 人民币~20000 人民币/每月
全职
其它
保存职位
0 查看
0 申请
刷新于 11 小时前
Media Specialist (Fluent in Chinese and Thai)--Part-time Job
sunland
15000 人民币~20000 人民币/每月
兼职
其它
保存职位
0 查看
0 申请
刷新于 1 天前
A Global Business Development Specialist (Chemical industry products)
BOULING CHEMICAL CO., LIMITED
15000 人民币~20000 人民币/每月
兼职
其它
保存职位
0 查看
0 申请
刷新于 1 天前
Tik Tok Live Stream Host
Star Market Galaxy
15000 人民币~20000 人民币/每月
全职
其它
保存职位
0 查看
0 申请
刷新于 1 天前
Part-time | Language Quality Assessment (LQR & LQE) | Multilingual | E-commerce
Jiangsu Sunyu Information Technology Co., Ltd
15000 人民币~20000 人民币/每月
兼职
其它
保存职位
0 查看
0 申请
刷新于 3 天前
High School Economic Teacher
Country Garden Silver Beach School
15000 人民币~20000 人民币/每月
全职
惠州
保存职位
0 查看
0 申请
刷新于 4 天前
Hangzhou K12 High school ESL\Drama\Art\Kindergarten Homeroom
Bilingual Community
15000 人民币~20000 人民币/每月
全职
杭州
保存职位
0 查看
0 申请
刷新于 4 天前

最新博客

职位
人才
博客
我的