Main Responsibilities:- 1:1 Coaching  Where appropriate identify staff for coaching, which typically takes place one-on-one.  Assess engineer’s English level and prepare coaching sessions in line with business needs.  Provide coaching feedback to engineers on areas of improvement.- Workshops Deliver and prepare workshops in soft skills and cross-cultural communication topics according to business needs.- Quality Monitoring  Monitor engineer’s level of English, intercultural skills for phone calls, emails, and chat messaging.  Develop coaching plan in line with staff performance and consultation with team managers. - Other: Conduct English interview assessments for new hire candidates.  Provide proofreading services for FAQs, emails, templates, etc. Work with the LanSpec team in developing new projects.  Position reports to on-site client manager.

Requirements - Native English speaker.- Bachelor's degree. - TEFL qualification (120-hour instructor led course), CELTA preferred.- Minimum 2 years ESL/EFL teaching experience. - Corporate training / business experience an advantage. - Strong work ethics, commitment to results, and desire to excel in a corporate culture. - Familiarity with MS Windows and MS Office.- Intercultural sensitivity and effectiveness in a multicultural work environment. - Strong experience living in USA, UK, Australia or New Zealand an advantage.