Minority language operation(Japanese/Bulgarian/Danish, etc)
15000 人民币~20000 人民币/每月
全职
经验不限
刷新于 22 天前
314 查看
61 申请
上海
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职位职责
1, responsible for translating and proofreading knowledge base, service rules and other texts;
2. Work with the entire customer service team to collect, research and analyze business-related information and provide analysis and optimization reports;
3. Responsible for the user research in the target market/country, and put forward professional suggestions to help the team optimize the rules and processing procedures to improve customer satisfaction.
职位要求
1. Bachelor degree or above, C1 or above level in any of the following languages: German, Spanish, Italian, French, Portuguese, Greek, Arabic, Hungarian, Russian, Finnish, Turkish, Ukrainian, Kazakh, Serbian, Romanian, Danish, Irish, Filipino, Norwegian, Malay, Magyar, Slovak, Slovene, Bulgarian, Estonian Latvian, Croatian, Lithuanian, Zulu, Montenegrin, Catalan, Albanian, Macedonian, etc.
2, good logical analysis and judgment ability, excellent execution;
3. Familiar with the operation process of customer service business modules, preferred;
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