Native German Speaker Needed to Work as Customer Service Specialist
15000 人民币~20000 人民币/每月
刷新于 1 个月前
150 查看
27 申请
北京
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工作职责
We are looking for two native German speakers to work in DETECON China as customer ervice pecialists. Responsibility:--Provide service to customer via phone or Email in the manner of polite and professional way.--Handle customer request/incident base on project requirement and support process.--Trouble shooting and resolve customer’s daily IT related problem at 1st level.--Escalation base on support flow and tracking the ticket until the case closed.--Record and update ticket information in time.--Good communication skill, have passionate and patient attitude to serve customers.
职位要求
Requirements:--Native German speaker--Bachelor degree or above--2 years work experience(Doesn't have to be in this field)
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