1. Translate and communicate effectively with Russian clients; 2. Handle quality issues such as patient complaints and establish standardized procedures for complaint handling; 3. Maintain good relationships and interactions with patients, provide periodic follow-up care, increase customer stickiness, and improve patient satisfaction; 4. Summarize patient follow-up data, analyze and report; 5. Complete other tasks assigned by superiors.

1. Education: Bachelor's degree or above 2. Good physical health, able to withstand certain work pressure, and able to communicate well with clients; 3. Require good Mandarin and clear speech; 4. Proficient in using office software.