Senior Amazon Customer Service 高级亚马逊客服
10000 人民币~15000 人民币/每月
全职
经验不限
刷新于 5 个月前
18 查看
5 申请
深圳
分享
职位职责
1. Familiarize oneself with Amazon platform policies and regulations, handle customer complaints, and manage neutral to negative feedback and reviews to ensure that account metrics are in a healthy state, maintaining high positive feedback ratings and sales reputation for the store.
2. Handle pre-sale, in-sale, and after-sale messages on the Amazon platform, and properly arrange matters related to returns, exchanges, and refunds.
3. Solicit positive feedback, and accumulate feedback and reviews through various channels and methods.
4. Record post-sale issue data in system, summarize and submit feedback weekly, and communicate with and urge relevant departments to improve.
职位要求
Qualifications:
1. Bachelor's degree or above, with CET-8 (College English Test level 8) or higher, fluent written English, native English speakers preferred.
2. More than 2 years of experience in Amazon customer service, capable of independently managing pre-sale, in-sale, and after-sale customer service issues for multiple accounts.
3. Detail-oriented, flexible, strong sense of responsibility, good communication skills, and strong service awareness.
相似的职位
搜索你理想的职位
职位类别
城市或国家
也看过
Mechanical Design
Tianjin Space Infinity Technology Development Co.
全职
深圳
保存职位
0 查看
0 申请
刷新于 30 分钟前
Marketplace Commerce
Tianjin Space Infinity Technology Development Co.
全职
青岛
保存职位
0 查看
0 申请
刷新于 30 分钟前
Commercial procurement collection
Tianjin Space Infinity Technology Development Co.
全职
青岛
保存职位
0 查看
0 申请
刷新于 30 分钟前
电子元器件销售(韩语)Electronic Components Sales (Korean)
Shenzhen Yuhong Industrial Co., Ltd.
全职
深圳
保存职位
0 查看
0 申请
刷新于 5 天前
Risk Analyst for Overseas Investments / Geopolitical Strategic Advisor
Beijing Linhai Zhongji Consulting Management Co., Ltd
兼职
北京
保存职位
0 查看
0 申请
刷新于 24 天前
Tokyo big city luxury hotel staff wanted, visa support available
24 Surge Ltd.
全职
日本
保存职位
0 查看
0 申请
刷新于 2 个月前
Medical foreign teachers for University students
Smart Group
兼职
其它
保存职位
0 查看
0 申请
刷新于 2 个月前
Photovoltaic System Engineer
shencai(S)
全职
保存职位
0 查看
0 申请
刷新于 3 个月前
Online Italian teachers
Lexuezhe Language Center
兼职
其它
保存职位
0 查看
0 申请
刷新于 5 个月前
Sales Manager (Russian-speaking region)
CIMC ENRIC HOLDING
全职
保存职位
0 查看
0 申请
刷新于 5 个月前