Vietnamese Customer Service Representative
15000 人民币~20000 人民币/每月
全职
经验不限
刷新于 2 个月前
257 查看
50 申请
佛山
分享
工作职责
1. Answer inbound calls from Vietnam customers, respond to the inquiries from the banks.
2. Provide correct consulting services and professional solutions to the customers, check the progress of express remittance from the banks.
3. Make outbound calls to follow up on issues that cannot be resolved immediately over the phone.
4. Learn new business knowledge to provide high-quality and professional services to customers.
职位要求
1. High school diploma or above, fluent in local languages of Southeast Asia.
2. Good at communicating with people, strong language expression and organization skills, clear language power of expression.
3. Good English ability at CEFR B1 level.
4. Good problem-solving skills, customer service skills, positive listening, able to effectively identify customer needs and provide solutions.
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