Collins Santos's 简历

Collins Santos

Customer Support Specialist

男

37 岁

英语翻译/西班牙语翻译/葡萄牙语翻译

住在深圳

国籍巴西

简介

Highly skilled Portuguese and English Translator with 9+ years of experience in the U.S., Ireland, the UK, and Portugal. Native Portuguese speaker with deep expertise in business translation, customer service, and multilingual communication. Proven track record working with global companies like Apple and Howard Johnson, with strong adaptability across diverse industries and cultures

工作经历

Customer Support Specialist

Apple

2020.01-2024.12

(5 年)

(5 years) - Provided technical support and customer service in English and Portuguese for Apple products. - Worked in a high-volume call center, ensuring customer satisfaction and issue resolution.

Front Desk Agent

Howard Johnson

2017.01-2019.12

(3 年)

(3 years) - Managed guest check-ins/check-outs, resolving inquiries in English and Portuguese. - Handled reservations, billing, and customer service with a multilingual approach.

Freelance/Business Translator

Millennium bcp bank portugal

2013.01-2016.12

(4 年)

(4 years) -Provided high-quality English-Portuguese translations for business documents, contracts, and communications. - Assisted international clients in cross-cultural negotiations and localization projects. - Ensured accuracy and cultural appropriateness in translated materials. Education List