Trained new library assistants, ensuring a high level of expertise and competence in their roles. • • Managed interlibrary loans, ensuring timely delivery of requested materials to patrons. • Implemented effective cataloguing strategies, optimizing search functionality for patrons seeking specific materials. • Coordinated volunteer efforts, fostering a strong sense of community involvement within the library. • Assisted patrons with technology-related questions or issues pertaining to computer use, database access, and digital resources. • Developed relationships with local organizations such as schools, senior centers, and businesses, promoting library services and expanding community partnerships. • Participated in regular staff meetings to discuss challenges faced by the team, brainstorming ways to improve the service experience. Helped patrons to complete forms for library card issuance. •

High school diploma