Zlata

Account Manager
25 售前客服住在 白俄罗斯国籍 白俄罗斯
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工作经历

Account Manager

Online shop of Korean cosmetics LLC "LOLA GROUP" city of Mogilev
2021.01-至今(4 年)
consulting clients on the selection and delivery of products registration and processing of orders taking into account the wishes of customers control of the work of the packaging and warehouse department control of the work of courier and postal delivery services handling customer objections - resolving disputes and complaints

Marketing analyst

Center for the Study of Foreign Languages "Go English" city of Tambov
2019.02-2020.08(2 年)
creating content for the company's social networks processing requests in the company's social networks preparation and implementation of the sales plan

教育经历

Tambov State University of G.R. Derzhavin

Tourism
2016.08-2020.07(4 年)
Bachelor's degree with the highest final grade in the specialty "Tourism" with a deepening in customer service.

语言

俄语
母语
英语
精通

证书

TEFL 120-hours certification
2024.09

技能

Customer service
Attend to details
Time management
Conflict resolution
Problem solving
Analytical thinking
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