CUSTOMER SERVICE ASSOCIATE IV

15000 人民币~20000 人民币/每月

全职
5~10年
刷新于 20 天前
255 查看
49 申请
北京
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职位职责
Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required. Investigating credit and debit requests and queries to issue credit/debit as necessary. Answering technical queries from customers using online technical references and to offer alternatives using available resources. Driving corrective actions and improvement projects that will raise customer satisfaction levels.
职位要求
Education and Experience Typically requires 4 or more years of related work experience. Prefer manufacturing experience in customer service. Requires high school diploma. Completion of an AA degree or equivalent is preferred. Speaks Mandarin preferred.
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