We are a fast growing company with an open corporate culture, located in Europe and China. As a company with high ambitions, we are looking for someone to join our current customer support team as a customer service assistant. Fresh graduates are welcome as long as you have good English writing skills, are enthusiastic and have a strong interest in e-commerce and positive communication with customers. Roles and responsibility: -Manage online marketplace(Ebay,amazon) -Respond by email to overseas customers' queries, inquiries and make quotation accordingly -Handle after sales support -Communicate and work closely with the engineering team on reported problems or enhancements -Handle incoming and outgoing emails for customer service in a prompt and courteous manner in line with company standards. ;occasionaly phone calls in English.

Job Requirement: -Bachelor Degree or above -Excellent written English ability -Knowledge of foreign language(s) (German, French, Spanish, Italian,) is a plus -Optimistic, responsible and independent with good interpersonal skills. -Customer satisfaction oriented; Strong interest and passion in serving customers in a contact center environment