Carolina

Spanish teacher
32 教师/语文教师/外语教师住在 中国国籍 哥伦比亚
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工作经历

Call center consultant

Arterion call
2023.01-2024.01(1 年)
Columbia Cali optimizes the customer processing process, improves team efficiency, and ensures high customer satisfaction.

Front desk customer service consultant

BRM.SA
2022.01-2023.01(1 年)
Columbia Cali is responsible for customer reception and consultation to improve customer experience and company image.

Enrollment agent

Change world
2021.01-2022.01(1 年)
Columbia Cali handles international enrollment affairs and helps the company increase the enrollment rate of international students by 20%. BRM.SA

Other foreign language teachers

Dalian university of foreign languages
2016.01-2017.01(1 年)
Tutor of the Spanish Department of Dalian University of Foreign Studies teaches Spanish in Dalian, China, helping students improve their language skills and improving their language understanding and application ability through customized learning programs.

Telephone customer service

Tlmark Spain
2015.06-2015.12(7 个月)
Columbia Cali handles customer consultation and after-sales problems, successfully solves more than 90% of customer problems, and significantly improves customer satisfaction.

Administrative Commissioner assistant

Colombian Cultural center
2014.01-2015.01(1 年)
Cali, Colombia, manages book lending, improves lending efficiency, provides customer support, and improves the operation quality of cultural centers.

教育经历

Fundación universitaria de la rioja (UNIR)

International business
2023.02-至今(2 年)
International business

Dalian University of Foreign Languages

Chinese language program
2016.03-2017.01(1 年)
Chinese language program

National Learning Service Organization

Call center
2015.05-2015.07(3 个月)
Call center Training

Colombian Cultural Center

English language as foreign language
2013.08-2014.02(7 个月)
English language as foreign language

System Information Center Hight school (CESI)

With specialization in Systems Engineering
2009.09-2012.12(3 年)
specialization in Systems Engineering

语言

西班牙语
母语
英语
熟练
中文(普通话)
良好

技能

Creativity and Adaptability
Negotiation
Customer focus
Market Analysis
Strategic planning
Dedication to growth
Patience and empathy
Clear communication
In-depth language expertise
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