Hello, my name is Hendra Syahnanda, a driven and adaptable professional currently pursuing a Bachelor’s in English Literature at Universitas Harapan Medan. With a strong foundation in customer service, education, and media communications, I thrive in roles that demand creativity, collaboration, and attention to detail. At Toko Mas Endra, my family’s jewelry business, I excel in connecting with customers by providing tailored advice on product features and current jewelry trends, ensuring memorable shopping experiences. Beyond sales, I take pride in my volunteer work at Sanggar Pelita, where I designed engaging English lessons using games, multimedia tools, and hygiene education to inspire young learners. As the former Head of Media and Communications for SOLIDAS, I honed my skills in social media management and graphic design, using Canva and Adobe Photoshop to amplify the organization’s presence. My collaborative spirit and organizational abilities helped foster inclusivity across departments. I hold an Associate Degree from Universitas Sumatera Utara and am fluent in Indonesian with a working knowledge of English. Proficient in Microsoft Office, Canva, and social media platforms, I blend technical skills with a passion for marketing and community engagement.