FAE技术团队的建设及管理 FAE team setup and management APAC客户技术售前/售后产品技术支持------------Pre/Post sale Tech support for APAC customers 技术团队成员日常任务分配,同步及管理-----------Task arrangement,sycn and management for tech team OEM主机厂RFQ/RFI 对接及答复 RFQ/RFI responds for OEM customers 拜访主机厂OEM及Tier1进行产品介绍,演示及问答--Visit OEM/Tier1for product presentation,demo and QA 总部方案复制,客户方案应用评估及指导-----------Learn and run the HQ solution,Evaluate and instruct customer solutions 现场/在线技术支持,客户维护及投诉处理----------Complaint responds and following,Tech Support Online/onsite 潜在客户订单挖掘,与销售推进促成额度---------Customer potential PO integration and make it happen with sales people OEM客户现场故障快速分析及处理 Fast responds and analysis issues on site for OEM customer NPI产品开发输入,满足客户未来需求-------------NPI support base on customer future requirements 跨部门沟通及协作 Cooperation and working with others department 订单发货跟进,同步技术培训准备事宜------------Shipment following up and tech relevant preparation 产品测试/竞品对比/行业调查及分析报告----------Product test/competitors survey and analysis report 总部技术对接更新,培训等 Key person with HQ tech support for tech update and training 技术文档归档及日常管理 Documentation and arrangement for tech files

总部技术团队技术对接及本地化应用推荐实施-----HQ tech team sync and solution local application 技术团队培训及支持管理 Teach team training and management 客户产品技术问题对接,Troubleshooting..--------Tech issues respond and troubleshooting for customers 协助拜访客户,售前技术支持,客户方案及产品演示--Visit customer/Per-sales tech support,Solution and demo for customers 产品试验场法规测试及支持 Regulation test and support APAC亚太区新客户产品技术培训 Installation and tech training for new customer APAC 客户集成方案评估及建议 Evaluation and suggestion for customer solution RMA 故障问题产品分析及跟进 RMA analysis and following up with customers

客户售前/售后技术支持, 协助销售完成订单,及时处理产品问题进而减少故障停机概率 Pre/Post sales Tech support for customers,make sure system running well and increase PO possibilities 全国代理商产品安装及使用培训-Product Installation and presentation for distributors all of China 新产品测试及更新 NPI test and report

Automotive electrical/control system inspection and maintenance, automatic transmission, diagnosis and maintenance, second-hand car evaluation, etc.