• Process vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details • Prepare vehicle licensing documents • Provide Administrative support to the Sales Department • Perform office supplies procurement duties, such as stationery, ordering, expenses reimbursements, vendors selection, office equipment maintenance • Handle all-rounded internal office administration tasks

• Provide excellent customer services at BMW Showrooms • Handle inquiries and complaints in a professional manner • Assist in company campaign and special events • Provide general administrative support

• To manage and supervise passenger services officers and agents providing professional service at check-in counter, flight information desk, boarding gate and arrival gate. • Handle situations on site and off site including delayed and overbooked flights • Handle real time customer complaints • Execute administrative projects as assigned • Real-time manpower arrangement according to flight loading and flight disruption

• To supervise passenger services officers and agents providing professional service at boarding gate and arrival gate. • Address and resolve customer complaints and issues, such as flight delays, cancellations, and lost luggage • Handle real time customer complaints

• Perform ground handling services, including check-in, boarding gate, arrival, lost & found and ticketing services duties • Meet and assist passengers on departure and arrival INTERNSHIPS

• Supervise the daily operation of clubhouse • Plan, organize and promote recreational activities • Handle inquiries & complaints and provide excellent services to customers