I served as a Cross-border Trade Communications Coordinator with Yichang Shenfa Foreign Trade Co., Ltd. where I was committed to maintaining strong relationships with both new and existing leads through proactive follow-up communications. I collaborated effectively with manufacturing teams to understand market needs and develop targeted initiatives. I worked closely with product suppliers to align their offerings with customer requirements, while ensuring seamless communication and enhancing overall satisfaction. I was dedicated to bridging the gap between supplier capabilities and customer expectations to drive business success, particularly in areas such as active pharmaceutical ingredients (APIs), construction materials, and other industrial products.